In a nutshell, some of the obvious advantages of having a Hardware Maintenance Contract for your office are as follows;

• Unlimited phone support from qualified technicians.

• Priority response to hardware service requests.

• Service call, labor and parts included for all hardware failures (excluding acts of god).

• Reduced labor rates for all services requested outside the scope of hardware failures.

• Reloading of operating system and data in the event of drive failure.

Although there are many more subtle advantages, the above outline capsulizes some of the more important reasons to cover your equipment.

If you have any additional questions, please don’t hesitate to contact me.

Sincerely,

Mark R. Wade

President